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Help Center

Our Help Center contains detailed information for consumers and businesses regarding our services, operating procedures and others. We hope we’ve answered all your questions below. If not, please contact us at customerservice@zmartdeal.com or call us at 403-262-5803.

Discount Gift Cards and Gift Certificates in Calgary, Canada

Restaurants, Spas, Stores, Entertainment and More. Save on Local and National Brands

 

Consumers

1. Products and Services

We strive to provide superior value to consumers and business partners and build long-term, win-win relationships. With ZmartDeal.com you can buy and save on local and national gift cards & gift certificates. It’s an enjoyable, convenient and safe shopping experience that saves you time and money. And we're here to help you along the way.

 

2. Start Saving with ZmartDeal.com

Go to ZmartDeal.com, check out our offers and make your choice. Add the selected items to your cart, click Checkout and complete the delivery and payment process. You can select items from multiple merchants, just add them to the cart before clicking the checkout. If you wish to send different items to different addresses, you have to place an order for each address.

 

3. Where You Can Use the Gift Cards & Gift Certificates

We currently offer only gift cards and gift certificates from local and national merchants located in Alberta, Canada. Gift cards & certificates from local merchants in Alberta can be used only locally, at the participating locations designated by the merchant. Those from national merchants can be used across Canada in the participating locations designated by the merchant. Click on product photo to see participating locations listed on the product detail page. 

 

4. Charges and Fees

There are no service fees for consumers. You pay only for the purchased items, plus shipping. Sign up free to get info on new and hot deals from ZmartDeal.com 

 

5. Cart and Checkout 

Start with a search by keyword or browse by category and select the items you want. Click on the product photo to check the product detail page and make sure you can use the gift cards/certificates you want in the area/city of your choice (participating locations). If yes, click on Add to Cart, on Checkout, and follow the instructions. That’s it, nice and easy!

 

6. Order Processing and Tracking

You can track you order status easily: click Your Account to access it and click on “Order History” to check the status of your orders. Orders are processed and shipped within 1-2 business days from the time they are received. We send you a notification e-mail confirming you that your order has been shipped. Once you receive the confirmation e-mail, allow 2 - 5 business days for the order to arrive at the shipping address (Standard Mail). A tracking number for your package is available only for the Xpresspost shipping option. When ordering, please make sure that you provide us with a correct e-mail address and fix phone number including area code (no cell number). Your billing address must be your home address. Failure to comply with these requirements may result in your order being delayed or cancelled.

 

7. Shipping Fees and Policy

Currently we accept and ship orders only in Canada.

Shipping Options and Fees

Option (Canadapost)

Delivery Time

Fee

Standard Mail

3-7 business days

$  2.95

Xpresspost

Tracking No., $100 insurance 

1-3 business days

$ 11.54

        5% GST for shipping included  

Delivery is not available for week-end days and holidays. Orders are shipped within 1-2 business days after they are placed. We send you a confirmation e-mail notifying you that your order has been shipped. Once you received the confirmation email, it takes 2-5 business days for the order to be delivered at the shipping address (Standard Mail). CanadaPost does not provide a tracking number for Standard Mail, therefore we can provide you with a tracking number only for the Xpresspost option in case of shipping delays. ZmartDeal is not responsible for undelivered or lost orders due to incorrect address information or misdirection by the carrier. Any costs for the re-shipping of returned packages are paid by the purchaser. However, if we have shipped you a wrong product by mistake, contact us immediately and we will fix the problem on our cost. See our Returns/Exchanges Policy for more details.

8. Returns and Exchanges

Gift Cards and gift certificates give you the freedom to buy whatever you want from a merchant. You don't get stucked with a product that you ordered and don't like. But if for whatever reason you are not satisfied with your purchase, please contact the supplier. Our merchants have agreed to accept and honor all gift cards and gift certificates sold by ZmartDeal same as cash, without restrictions, unless explicitly stated on the gift cards and gift certificates and/or on their product description page on this web site, and provide consumers with a refund for any unused balance in the form of cash, voucher or store value credit according to their policies and as required by law. If ZmartDeal has mistakenly shipped you a wrong product, please send it back to us and we will ship you the correct product on our cost as soon as we have received the wrong one from you.

 

9. Multiple Items and Addresses

One order can be send only to one shipping address. You can buy several gift cards & certificates to be shipped to one single address and you will be charged shipping only for one order. If you need to ship several items to different addresses, then you must place an order for each shipping address. Our suggestion: save money by having all gift certificates delivered directly to you for personal giving. 

 

10. Gift Cards & Gift Certificates - Use and Restrictions

The gift cards and gift certificates we sell are no different than any other ones you buy. You can use them to buy goods and services from the issuing merchant. If you don’t use up the entire value at your first visit, you will receive a credit you can use at the next visit.

Some gift cards and gift certificates have restrictions related to validity time (expiration date), gratuity, purchase of alcohol, etc. ZmartDeal generally does not accept gift cards & gift certificates with an expiration date of less than one year from merchants (where applicable), but in most cases they have no expiry date. Please click the product photo to read the restrictions and validity status posted on the product detail page.

 

11. New Products and Services

Sign up free for our monthly newsletter and find our about new products and services, hot deals and much more. Go to Home Page, fill in your e-mail address under Sign Up for Newsletter and click Submit. That’s it! 

 

12. Bulk and Corporate Deals

We may be able to negotiate additional deals or discounts with our clients for large quantities of gift cards/certificates. Please contact customer service at 403-262-5803 or at customerservice@zmartdeal.com to discuss potential deals on bulk or corporate purchases.

 

13. Security, Privacy, Terms of Use

ZmartDeal strives to protect your privacy and make your online shopping experience convenient, enjoyable and safe. We use SSL encryption to protect sensitive online information during transmission and we make all efforts to protect your privacy off-line. We do not sell, rent our loan your personal information to third parties. Any personal information we collect online we use to process and fulfill your orders and to make your shopping experience as enjoyable as possible. You can anytime unsubscribe from our mailing list by contacting us or by clicking the unsubscribe link in the e-mails you receive from us. Please go to the Privacy page to read our detailed Privacy Policy and Terms of Use.

 

Businesses

1. Services For Businesses

ZmartDeal delivers efficient, cost-effective and convenient marketing solutions to large and small businesses. Through our website and resources we provide you an effective online channel to advertise your business, market your products and sell your gift cards and gift certificates to consumers and companies. 

Here’s what we do: We make internet marketing affordable and easy:

  • We advertise and sell your gift cards/certificates to local consumers and businesses
  • We manage the entire process: advertising, sales, customer service and order fulfillment; we even provide you with gift certificates and creative services if you want
  • Registration and set-up is easy

2. Benefits

We make internet marketing affordable and easy and you get lots of benefits: 

  • Advertising that Sells – your ad is just clicks away from buying your product 
  • Relevant Audience – get in front of consumers that have the desire and means to buy online
  • Targeted Advertising – target you ad by product category and location to increase conversion
  • Our Technology at Low Cost for You - we advertise, sell and fulfill the orders for your gift cards/certificates at less cost than doing it yourself
  • Instant access to internet marketing and e-commerce
  • Take advantage of the booming gift card market today

3. Getting Started                                                                                                                                                                Working with us is easy. Just click on Advertise with Us, read and decide on the advertising package and subscription term you want. Then click on Advertising for Businesses on the Homepage, select the services, add them to cart, click checkout and follow the instructions. Or call us at 403-262-5803 to find out how we can add value to your business. 

Please feel free to drop us a line at info@zmartdeal.com to share your thoughts on the site, all comments welcomed. Save on the discount gift cards & gift certificates in Calgary for restaurants, hotels, entertainment, beauty and health, clothing, services and more. Or find the perfect solution for corporate gifts, employee rewards and sales incentives. Zmartdeal.com - Canada's local gift card deals.

Check out these useful links or enter the confirmation number to verify the status of an order:

To obtain the status of an order, enter the confirmation number and click Go!.
Confirmation Number:  
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